Enhance your customers' experience with
instant benefits for delayed flights.
Cash, downloads, upgrades, vouchers, points... you decide!

Technology to drive loyalty
and increase sales
Global flights 2018
International Civil Aviation Organization

4.3bn

Passengers carried

38m

Flight departures



European flights 2017
Eurocontrol (STATFOR)

10.6m

Flight departures

12.4

Ave all causes delay (mins)



Immediacy. Simplicity. Meaningful
And above all an enhanced customer experience

Every time a flight is delayed is an opportunity to drive loyalty, increase revenues and reduce traveller friction.

When flights aren't going according to plan and emotions are running high, your customers don’t need more disappointment. They need something to help ease anxiety and relieve the boredom.

InstantCX automatically engage your customers, delivering perfectly timed, instantly redeemable added value benefits to their mobile. Relevant, personalised, on brand.

InstantCX provides a unique opportunity to make your customers feel that their continued business is noticed and appreciated.

Loyal customers love innovation - especially when it gives them a meaningful bonus. Why not delight yours with InstantCX, it's a great investment.

Simple UX
Traveller-centric
No exclusions and no
claim or form filling
Available worldwide
GBP/EUR/USD




Retain your
Loyal Customers
Easy to Implement
Get on board quickly with a white label solution or API integration



Fully
Automated

Guarantee, flight monitoring, payout and confirmation.



Real-time
Tracking

Monitoring all worldwide flights to check for delayed departures.



Personalised
Solution

Your brand identity, tone of voice and communications.



Proactive
Engagement

Instant SMS and emails for an enhanced customer experience.